Shipping Policy

This Shipping Policy applies to all purchases made on the Herbsfox website (www.herbsfox.com). By placing an order, you agree to the terms outlined below.

Shipping Charges

We offer competitive shipping rates based on order weight and destination:

• Free shipping is available for orders up to 10 kgs.
• Orders exceeding 10 kgs may incur additional charges based on the shipping location.
• Expedited shipping options are available at checkout.

Shipping Timeframe

Orders are typically processed within 1-2 business days. Estimated delivery times:

• Standard delivery: 5-7 business days (depending on location).
• Expedited delivery: 2-4 business days.

Order Processing & Tracking

Once your order is shipped, you will receive an email with tracking details. You can track your order on our website.

International Shipping

We currently do not offer international shipping. Stay tuned for updates.

Delayed or Lost Shipments

In rare cases, shipping delays may occur due to unforeseen circumstances. If your order is delayed beyond the expected timeframe, contact our support team at support@herbsfox.com.

Damaged or Missing Items

If your package arrives damaged or has missing items, please notify us within 48 hours of delivery.

Returns and Refunds

For information regarding returns and refunds, please refer to our Return and Refund Policy.

Contact Us

If you have any shipping-related questions, reach out to us at support@herbsfox.com.