At Herbsfox, we understand the importance of getting your goods delivered to you quickly and safely. We strive to provide a smooth and efficient shipping experience for all our valued customers.
Here are some important details about our shipping policy:
- Processing Time: Once your order is received, it will typically be processed within 1 business day. However, during peak seasons or due to unforeseen circumstances, the processing time may be slightly longer.
- Shipping Methods: We partner with reliable courier services to ensure timely delivery of your package. The available shipping methods will be displayed at the checkout. Standard shipping is typically used, but if you require expedited shipping, you may have the option to choose it for an additional fee, that means you only need to pay for the difference in charges of expedited shipping.
- Estimated Delivery Time: The delivery time for your order depends on your location and the shipping method chosen. Generally, it will take 3-7 business days depending on the location. Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs clearance, weather conditions, or other unforeseen circumstances.
- Shipping Charges: The shipping charges are free of cost up to 10 kgs. Standard shipping is typically used, but if you require expedited shipping, you may have the option to choose it for an additional fee as mentioned above.
- Shipping Restrictions: Please be aware that some countries may have restrictions on importing certain herbs or herbal products. It is your responsibility to check and comply with any import regulations or restrictions that may apply in your country.
- Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. This will allow you to track the progress of your package until it reaches your doorstep.
For any queries on Regarding shipping policy, feel free to contact us at
info@herbsfox.com